Improving usability using datamining

In a talk at the University of Waterloo, Professor Michael Terry discusses the use of data mining, in a customized version of the Gimp, in order to discover and analyze real-world usability data. He touches on encouraging users to participate, privacy concerns, as well as common user categories that the software is currently able to sift out. While the talk focuses on gimp, I think his ideas have great applicability to web applications, since we already have the logs.

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